Find answers to common questions about Fuatra POS. Can't find what you're looking for? Contact our support team.
Fuatra is a point-of-sale (POS) system designed specifically for small businesses to track sales, manage inventory, and view performance reports—all from any device.
Fuatra is perfect for a wide range of small to medium-sized businesses in Kenya, including retail shops, kiosks, food stalls, salons, and service providers. If you manage stock and make sales, Fuatra can help you digitize your operations.
No special hardware or downloads needed. Fuatra works on any smartphone, tablet, or computer with an internet connection and modern web browser. Just sign in online and start using it right away.
Currently, Fuatra is web-based and requires an active internet connection to ensure your data is always synced in real-time. We are planning a dedicated mobile app for a future release which will include offline capabilities.
Yes! Fuatra supports M-Pesa manually during the MVP phase (you can enter the Transaction ID). Full, automated M-Pesa integration is a priority for future updates.
Our MVP includes a real-time dashboard, sales entry, inventory management, customer management (save customer details), team member roles and permissions, and simple sales reports. We are constantly building new features based on user feedback.
We're offering early access to our MVP (minimum viable product) for free to gather feedback and improve the platform. Paid plans with more features may be introduced in the future.
We'd love to hear from you! You can reach out through our contact form, WhatsApp, or by replying to our emails. We're actively listening to improve Fuatra.
Yes. We use standard security practices and plan to add more backup and protection features as we scale to ensure your business data is secure.
Our support team is here to help. Get in touch and we'll get back to you within 4 hours.